Authorised E-Mail Senders are case sensitive!!

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through April 16, 2015 » Authorised E-Mail Senders are case sensitive!! « Previous || Next »
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Anthony Dyson
New member
Username: Dysona

Post Number: 9
Registered: 08-2010
Posted on Tuesday, August 05, 2014 - 07:56 pm:   

I struggled quite a bit trying to get E-Mail to SMS working via our Exchange Server. It was working fine when I connected to the SMTP port via telnet, but when Exchange connected it always rejected the message with
550 Recipient unknown or not local

Turned out that error was misleading. It was rejecting the sender, not the recipient.

AND it was rejecting user@Mydomain.org but accepting user@mydomain.org

I'd registered @mydomain.org in the list of authorised senders, but our Exchange server capitalises the first letter of the mail domain.

Just about tore my hair out before stumbling onto that.

So I thought I'd register @mydomain.org, @Mydomain.org and @Mydomain.Org just to be sure I'd covered all the bases, but although the SMTP server is making a case-sensitive check, the list is case-insensitive, so I can only register one of the three. I've chosen @Mydomain.org and am hoping for the best!

I'd like to suggest correcting the error message and making the check case-insensitive!

Anthony
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4978
Registered: 08-2008
Posted on Tuesday, August 05, 2014 - 08:00 pm:   

Hi Anthony,

Sorry for the hair loss.

The version on the download page (2014.06.30) does fix the auth check to be case sensitive.

--
Des
NowSMS Support
Anthony Dyson
New member
Username: Dysona

Post Number: 10
Registered: 08-2010
Posted on Tuesday, August 05, 2014 - 08:08 pm:   

Case insensitive I hope :-)
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4981
Registered: 08-2008
Posted on Tuesday, August 05, 2014 - 10:42 pm:   

I hope so too.

I was concerned you might be overly sensitive about the hair loss, which made me insensitive to the proper usage of linguistic prefixes.
Anthony Dyson
New member
Username: Dysona

Post Number: 11
Registered: 08-2010
Posted on Monday, August 11, 2014 - 02:40 pm:   

I have to revive this thread unfortunately.

I've installed the 2014.06.30 release but still have the same problem.

In the authorized senders list I have
*@medgate.ch

Sending from address@medgate.ch works, but sending from address@Medgate.ch produces "Recipient unknown or not local".

Was it not fixed in that release after all?

Anthony
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4989
Registered: 08-2008
Posted on Monday, August 11, 2014 - 04:25 pm:   

Hi Anthony,

You are correct. Something is still not right with case insensitivity, especially when wildcards are involved. I've referred this back to engineering for a fix.

--
Des
NowSMS Support
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4990
Registered: 08-2008
Posted on Tuesday, August 12, 2014 - 12:58 pm:   

Hi Anthony,

We've posted an interim update which should finally resolve this fully.

It is at http://www.nowsms.com/download/nowsms20140811.zip

--
Des
NowSMS Support
Anthony Dyson
New member
Username: Dysona

Post Number: 12
Registered: 08-2010
Posted on Tuesday, August 12, 2014 - 01:51 pm:   

Looks good.

The version number in the settings GUI is still 2014.06.30, but I'm assuming that's because it's an interim update, not that the installation was incomplete.

Thanks a lot.
Anthony
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4991
Registered: 08-2008
Posted on Tuesday, August 12, 2014 - 02:59 pm:   

Hi Anthony,

The settings GUI should be updated to say 2014.08.11. I just tried a fresh install, and that is the version I see.

The mixed version shouldn't be a problem, as I don't think we changed anything in the GUI other than the version. It just concerns me that the installer didn't update it.

If you enable the SMSDEBUG.LOG and restart the SMS service, do you see the correct version in the first 20 or so lines of that log?

--
Des
NowSMS Support
Anthony Dyson
New member
Username: Dysona

Post Number: 14
Registered: 08-2010
Posted on Wednesday, August 13, 2014 - 06:25 am:   

Yes the log is showing the correct version.

I've attached a screenshot showing what I see,
Version screenshot

and the INSTALL.LOG file in case you want to check it out.
application/octet-streamINSTALL.LOG
INSTALL.LOG (27.1 k)


Anthony

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