Outbound email rejected by remote smtp

Outbound email rejected by remote smtp SearchSearch
Author Message
FunCoolio
New member
Username: Afuncoolio

Post Number: 1
Registered: 11-2014
Posted on Friday, November 28, 2014 - 01:27 pm:   

Hello,
i am testing version 2014.06.30
i am able to send sms from email, but i am not able to receive email from sms.

i've enabled all debug logs and what i see is the following error (real addresses and names have been changed):

13:43:50:342 [5] InetServerConnect: Connected to stmp.server.name (x.x.x.x:25)
13:43:50:344 [5] ThreadRouteSMTPOut: 220 welcome message

13:43:50:344 [5] ThreadRouteSMTPOut: HELO stmp.server.name
13:43:50:345 [5] ThreadRouteSMTPOut: 250 Hello.

13:43:50:345 [5] ThreadRouteSMTPOut: MAIL FROM:<phonee@domain>
13:44:05:781 [5] ThreadRouteSMTPOut: 250 OK

13:44:05:781 [5] ThreadRouteSMTPOut: RCPT TO:<destination.address@my.domain>
13:44:05:786 [5] ThreadRouteSMTPOut: Recipient rejected
13:44:05:786 [5] ThreadRouteSMTPOut: 530 SMTP authentication is required.

13:44:05:786 [5] WaitForSocketClose: WinSock reported ioctlsocket complete

the destination smtp server also shows the same error, "authentication required"

now the question is how and where i should set up the smtp authentication for outbound email messages?

thanks in advance for your reply and sorry for my bad english.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5120
Registered: 08-2008
Posted on Friday, November 28, 2014 - 05:44 pm:   

Hi,

See http://support.nowsms.com/discus/messages/485/15490.html

alternatively, consider using the shared mailbox configuration which can also support SSL/TLS. (http://www.nowsms.com/email-to-sms-mms-gateway-with-nowsms)

--
Des
NowSMS Support
FunCoolio
New member
Username: Afuncoolio

Post Number: 2
Registered: 11-2014
Posted on Saturday, November 29, 2014 - 09:40 am:   

Hello Des,

thinks you for your suggestions, it works perfectly using the hidden settings

thanks again