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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through April 13, 2018 ⬆ |
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| Author | Message | ||||
| Kishore New member Username: Kishore37 Post Number: 3 Registered: 03-2012 |
Hello Des, I have installed NowSMS v2016-03-28. When logging in as Admin via a web browser, I am unable to view any "Activity" for a selected SMS User (Admin -> SMS Users -> Select User -> Activity). This comes up as blank (apart from the page headers i.e Recent User Activity / Refresh / SMS Out / SMS In). This has worked in previous versions of NowSMS. Is their something I am missing? Kind regards. | ||||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 5771 Registered: 08-2008 |
Hi Kishore, It seems to work for me. I was actually a little surprised, because I forgot this feature existed. I'm wondering if this could be a browser issue. Try viewing source...look for </FORM>, and there should be user log entries formatted like this: <p class="logdisplay">2016-12-29 14:12:08,des,SMSSubmit,12345678,192.168.0.40,5352AA2D,Binary,DCS=8;Text=test 😀</p> Do you see any such entries? If not, are there LOG files under NowSMS/USERS/username? -- Des NowSMS Support | ||||
| Kishore New member Username: Kishore37 Post Number: 4 Registered: 03-2012 |
Hi Des, I've tried Chrome, IE 11, and Firefox both locally & externally and we still see no entries; <FORM NAME="ActivityForm"> <table> <tr> <td> <button NAME="Refresh" VALUE="Refresh" class="readmore" onclick="window.location.reload();return false;">Refresh</button> </td> <td><INPUT TYPE="CHECKBOX" NAME="SMSOut" onclick="updatefilter();">SMS Out</td> <td><INPUT TYPE="CHECKBOX" NAME="SMSIn" onclick="updatefilter();">SMS In</td> <td>Filter: <INPUT TYPE="TEXT" ID="LogFilter" NAME="LogFilter" onchange="updatefilter();" /> </td> </tr> </table> </FORM> </div> </div> </body> </html> Log files are in the correct location i.e. C:\Program Files (x86)\NowSMS\USERS\Username. Kind regards, Kishore} | ||||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 5773 Registered: 08-2008 |
Hi Kishore, I expect that we will need to produce a debug build next week to identify the problem. But let me ask two questions... Are both "SMS Out" and "SMS In" checked? (They should be.) Does Settings/Recent Account Activity work to display the log of the logged in user? -- Des NowSMS Support | ||||
| Kishore New member Username: Kishore37 Post Number: 5 Registered: 03-2012 |
Hi Des, Are both "SMS Out" and "SMS In" checked? Yes they are both checked. Does Settings/Recent Account Activity work to display the log of the logged in user? Yes this works for the logged in user in that the log is displayed for the user. Kind regards, Kishore | ||||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 5775 Registered: 08-2008 |
Hi Kishore, We are struggling to identify what this problem could be. So I'd like to have you try some manual URLs to better pinpoint the area of the problem. Settings/Recent Account Activity should take you to a URL of /USERACTIVITY What if you change this to /ADMIN/USERACTIVITY ... does it still display the logged in user's activity? Next try this for a different account. /ADMIN/USERACTIVITY?UserName=XXXX Does any of this work? -- Des NowSMS Support | ||||
| Kishore New member Username: Kishore37 Post Number: 6 Registered: 03-2012 |
Hi Des, Thanks for the reply. I've tested the manual URLs and all was ok. The good news is that I've located what is causing the non-display of SMS User logs. When I log in as Admin -> SMS Users -> Select User -> Activity I see the following browser URL (an example); http://XXX.XXX.XXX.XXX:8800/ADMIN/USERACTIVITY?UserName=test - TEST ACCOUNT This is for User = test and FULL NAME = TEST ACCOUNT. The above URL does not display the activity log. However if I trim away the FULL NAME (i.e. - TEST ACCOUNT) then the user activity log displays correctly; http://XXX.XXX.XXX.XXX:8800/ADMIN/USERACTIVITY?UserName=test It seems that what is causing the issue is that the "FULL NAME" of the user account is being appended to the URL. Kind regards, Kishore | ||||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 5776 Registered: 08-2008 |
Hi Kishore, That explains it. The old UI used to perform an HTTP POST and considered the issue with the full name. The new UI builds the URL via Javascript. Here's an updated HTML template to fix this. Right-click and save it to replace SMSUSERS.HTM in the WebAdmin directory.
-- Des NowSMS Support | ||||
| Kishore New member Username: Kishore37 Post Number: 7 Registered: 03-2012 |
Hi Des, Many thanks for this. All is working well now. Kind regards, Kishore | ||||
