SMS Not Send Out

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gensupport
New member
Username: Gensupport

Post Number: 17
Registered: 12-2017
Posted on Friday, July 27, 2018 - 05:23 am:   

Hi Support,

May I know what the meaning of below error?
Found in smsdebug log.
I try to test send sms after add modem connection but it stuck in queue and did not send out.

FindNowSMSModemInAddressRange: 0.0.0.0 - DISCOVER_NOWSMSMODEM_RESPONSE=xxxx:8990
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5945
Registered: 08-2008
Posted on Friday, July 27, 2018 - 08:59 pm:   

That is not an error. It is debug information about locating an Android modem over WiFi...if it actually says 0.0.0.0, that is a problem, but otherwise this is normal.

What does SMSOUT-yyyymmdd.LOG report?

Is there only one modem connected?
gensupport
New member
Username: Gensupport

Post Number: 18
Registered: 12-2017
Posted on Saturday, July 28, 2018 - 03:47 am:   

There is no record in SMSOUT.log since the sms still in queue.

We already connected with 9 modems (can send sms), then we upgrade to 14 modems.
The debug log that I provided before when I want test send sms after add the modem connection.
From android phone can see the status is Connected.
But when I want send test sms it stuck in queue.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5946
Registered: 08-2008
Posted on Monday, July 30, 2018 - 07:56 pm:   

There would be an entry in the SMSOUT log if the server could not see the modem. Also, if there was an attempt that failed.

I would need to see a more complete SMSDEBUG.LOG to diagnose. The entry you mentioned before is normal.

My best guess would be that there is a restriction on the connection in the routing section of the modem definition.

I would suggest sending SMSDEBUG.LOG and SMSGW.INI to me via email. Send to nowsms@nowsms.com. In the subject line, include Attention: Des. Post a short reply here so I know to look for the message.

--
Des
NowSMS Support
gensupport
New member
Username: Gensupport

Post Number: 19
Registered: 12-2017
Posted on Thursday, August 02, 2018 - 11:47 am:   

Hi Des,

Issue has been solved after I restart the service in nowsms software.
Thanks for you help.