Support for MultiTech Wireless modems

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through July 14, 2005 » Support for MultiTech Wireless modems « Previous || Next »
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mike fattori
New member
Username: Mfattori

Post Number: 1
Registered: 04-2005
Posted on Saturday, April 16, 2005 - 07:34 pm:   

Hi There,

Do you know whether the SMSNow gateway product supports the MultiTech external wireless modems? The modem I have is a MTCBA-G-UF2 GSM modem. The smsnow software seems to recongnize it (sometimes but not always) but I have not yet been able to successfully send a message via the device.
Thanks
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 4393
Registered: 10-2002
Posted on Tuesday, April 26, 2005 - 05:49 pm:   

I have one of those in our lab ... absolutely no problems with it.

To troubleshoot any problems, it would be helpful to see an SMSDEBUG.LOG showing message sending attempts. The easiest way to enable this log is to enable the checkbox on the "Serial #" page of the configuration dialog.

-bn
bigblue
Unregistered guest
Posted on Thursday, May 26, 2005 - 07:59 pm:   

Are u shore that your software it's working fine with MTCBA-G-UF2 850/1900 MHz GPRS Modem (USB) ?
If not..could u propose one that's working on the Rogers(Canada) network?
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 4614
Registered: 10-2002
Posted on Friday, May 27, 2005 - 07:39 pm:   

The model that I have is actually an MTCBA-G-F2 850/1900Mhz GPRS modem. It is the serial version.

USB should not be a problem, but you do need to install drivers in order to get any USB modem recognised by your system (a CD with drivers ships with the serial modem, so I'm sure a CD also ships with the USB model).

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