Outgoing sms language setting

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has
New member
Username: Has

Post Number: 1
Registered: 02-2012
Posted on Sunday, February 19, 2012 - 05:05 am:   

Dear sirs,

We are using SMSC server to send MT sms services. We have both Arabic and English services. Recently, the requirement of the operator, is that;

If the customer sends an english keyword, he should get reples in arabic we tried it our best, and reply is coming as ??????? into the mobile. In the smsc app., the message can be seen as arabic, but when it s pushed to the mbiel, it comes as ??????. Kindly help me, as I am in a fix.

Awaiting your esteemed feedbacks. Thans in advance.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3800
Registered: 08-2008
Posted on Sunday, February 19, 2012 - 09:08 pm:   

Hi,

I don't know enough about how you are submitting messages.

I'm also not sure whether or not you are using NowSMS (you have posted in an area of our forums marked "Unsupported"...this area is for technical discussions that are not asking for support using NowSMS).

I'm guessing that you are using NowSMS. Can you send Arabic messages ok from the NowSMS web interface? Is the problem only with your application trying to send Arabic SMS?

If the answer to these two questions is yes, then the issue is that NowSMS defaults to expecting applications to encode text using the UTF-8 character format. This is an international format that allows support for any language.

The solution is to either convert your text to UTF-8 before submitting to NowSMS ... Or if you are submitting via HTTP, append &charset=iso8859-6 to the URL which tells NowSMS that the text being submitted is encoded using an Arabic character set.


If I have misdiagnosed your problem, please provide more information about how you are sending SMS messages.

--
Des
NowSMS Support
has
New member
Username: Has

Post Number: 3
Registered: 02-2012
Posted on Monday, February 20, 2012 - 05:05 am:   

Thankyou s much for your response. We are not using NowSMS. I am jsut so glad I found this forum, cuz I havent seen any online forums in this field.

Anyway, if the customer sends as arabic keyword, the repliy would be in arabic. But our requirement is taht if the customer sends an english keyword, the reply also should be in arabic. where should the changes be amde for that?
has
New member
Username: Has

Post Number: 4
Registered: 02-2012
Posted on Monday, February 20, 2012 - 05:08 am:   

btw, we use ucs2 coding for this. arabic version works just fine. but reply for eng message doest come right. It comes as a set of ?????. somehwrer the language settings mite be te probem maker, bt i cant figure out where :(.
has
New member
Username: Has

Post Number: 5
Registered: 02-2012
Posted on Monday, February 20, 2012 - 05:08 am:   

btw, we use ucs2 coding for this. arabic version works just fine. but reply for eng message doest come right. It comes as a set of ?????. somehwrer the language settings mite be te probem maker, bt i cant figure out where :(.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3803
Registered: 08-2008
Posted on Monday, February 20, 2012 - 03:11 pm:   

I don't know enough about what system you are using to send these messages (or even what system or software you are using). Arabic messages do need to be sent out over the air using UCS2 (Unicode 16-bit).

The network does not technically know whether you are sending a reply or a new message. So it doesn't know a difference between replying to an Arabic message or an English message.

The software or system you are using must make some distinction, so you would need to check documentation for that software or system.

--
Des
NowSMS Support
has
New member
Username: Has

Post Number: 6
Registered: 02-2012
Posted on Tuesday, February 21, 2012 - 01:18 am:   

we are using smsc connectivity system as our app. could i have your chat id or email id? so i cud show u the tech details? i am really in a fix, and need to get this going befre the end f this month :(
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3805
Registered: 08-2008
Posted on Tuesday, February 21, 2012 - 03:45 pm:   

I'm sorry, "smsc connectivity system" is pretty generic terminology. I would suggest you contact whoever or whatever you got that app from and ask them.

Whatever is happening seems to be related to how that particular app works.

--
Des
NowSMS Support
Luong Anh Dung
New member
Username: Luong_anh_dung

Post Number: 1
Registered: 05-2018
Posted on Monday, May 07, 2018 - 08:24 am:   

I'm trying the nowsms app. Can you help me answer my problem? That is, when I change the content of the sent message, the time portion of the display changes. Can this app keep time unchanged when I change the message content?
Thank you so much
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5912
Registered: 08-2008
Posted on Monday, May 07, 2018 - 05:26 pm:   

I'm sorry, but I do not understand the question.

If you are referring to an SMS timestamp, that is not possible for NowSMS to control.

--
Des
NowSMS Support

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