Garbage messages from T-Mobile

Garbage messages from T-Mobile SearchSearch
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Tony Hill
Unregistered guest
Posted on Monday, December 19, 2005 - 07:07 am:   

For the last three weeks, I have been getting garbage messages on both of my Samsung 225s. They do not come in as normal messages; the message header appears directly on the screen, without the "1 New Message" screen appearing. There is no usable text in the message. It is only a bunch of accented characters and slashed zeroes and gobbledegook. I can make out the IP address 216.155.174.84, which is of course T-Mobile's SMS IP address. The sender comes in at various numbers from 3220-3229, and perhaps others.

The message tone sounds twice as these messages come in. There is no problem sending or receiving regular messages.

Has anyone heard of this? I can't believe I'm the only one this is happening to since it involves both of my phones, but as usual, customer support is clueless.
Anonymous
 
Posted on Tuesday, January 03, 2006 - 09:51 pm:   

This has been happening to me too! It probably started about 2 weeks ago (around the same time as you). I've been getting 3218 and 3220 numbers. I've called customer support and like you said they have no clue. Please let me know if you find out anything and I'll do the same.
kitrak23
Unregistered guest
Posted on Wednesday, January 11, 2006 - 01:11 pm:   

Hai Tony,
Nokia phones lik 3220, has options to send flash messages...which appear in screen directly unlik ordinary messages..somebody might tried to send u flash msg...it had not appeared correctly in ur mobile..
Craig Burnett
Unregistered guest
Posted on Tuesday, January 24, 2006 - 10:40 pm:   

Thank GOD! So it's not just me!!

I've had 'em from 3218, 3220, 3221, 3222, 3223, 3229, 3230. I've set up spam filters on my t-mobile online account, to no avail. I had T-Mobile disable alerts, to no avail. Depending on the agent, they tell me they can't even SEE the numbers that have come in. Two of the six agents HAVE seen them, so something's up. I have a Motorola P280. My wife and son both have Nokia phones on my T-Mobile account, and they don't get these messages. Interesting that one of you has seen the IP address, I can't see that on my Motorola...that would've been handy. At least I could nail it down to T-Mobile. I'll check closer next time I get one.

I've been a T-Mobile customer since the Arial days, so they tend to listen to me when I b*tch. Hopefully I made my point well enough today, that they will get to the bottom of it, and I'll let you guys know what I find out.

Be sure to keep us updated if any of you finds a solution.

Thanks!

-Craig Burnett
craigieb@hotmail.com
www.craigburnett.com


Mark Hinkle
Unregistered guest
Posted on Thursday, January 26, 2006 - 06:01 pm:   

Another "me too" w/ a SE P800. Another thing I have noticed since this started is that any email->SMS text messages that have HTML in them are now being sent to the phone as MMS. Bummer since they are then unviewable. FWIW, I created a support ticket at T-Mobile - case number 1021797. However, I wouldn't hold my breath on this one since the automated replay says:

"we may not be able to respond to you within our current 4 day response time."

later.
Mark Hinkle
Mark Hinkle
Unregistered guest
Posted on Thursday, January 26, 2006 - 07:07 pm:   

Further investigation is really pointing to this SMS->MMS conversion as the problem. When I send short simple test email to <cellnumber>@tmomail.net I get the SMS fine. But, depending on the content, the email gets converted to an MMS and that is when things to awry. I have confirmed that HTML in the email will always cause T-Mobile to try to convert it. But I have also seen pure text messages converted so there is more to it than simply HTML, I am afraid.

later.
Mark Hinkle
Mark Hinkle
Unregistered guest
Posted on Thursday, January 26, 2006 - 07:45 pm:   

Ok, got it sorted out. The length of the incoming SMS is what is the issue. If it crosses the SMS length limit of ~140 chars then T-Mobile is turning it into an MMS messages and sending it in parts. Seems silly to do that - either send SMS parts or a full MMS - but that seems to be what is going on. If you can limit the SMS you are getting (for me these are monitoring pages so I can control them) to under 140 chars, you will get a good SMS message again because it won't be processed by the broken converter program. Hope this helps.

later.
Mark Hinkle
Anonymous
 
Posted on Tuesday, January 31, 2006 - 06:04 pm:   

hey was gettin the same thing tracing the code i found an austrailian tv guide thing that follows theose 3223 3220 3221 all those wierd codes cept 3229 isnt on it
Lisa Hardie
Unregistered guest
Posted on Thursday, February 09, 2006 - 06:07 pm:   

I have news! According to T-mobile it's called a Push Text message. It has nothing to do with your phone or T-mobile. It has to do with a website you visited. Most likely a website to get ring tones. That's why T-mobile is clueless. I get at least 2 per day per extention 3218, 3220, 3222, 3223, 3230. I also had them try to block them to no avail. My co-worker said he had the same problem for a while and it took finally finding someone who had the 800# to call and tell them to stop. Keep an eye on your bill because the other company sending you these messages are doing this because they feel you "Signed up" for a membership which they can charge your phone bill the membership fee.
Anonymous
 
Posted on Friday, February 24, 2006 - 10:47 pm:   

i called tech support and they told me to reply with the message "STOP". They told me that the messages could actually be spam. I have the Sidekick II and i usually recieve a double message. I have an unlimited plan so that i dont get billed per text messages. BUT NOTE that they to waste your messages and if you like me and get up to 5 messages per day (each a double messages) or maybe more, you are being charged with 10+ messages on your account per day. That eats up your messages FAST! So if u have a number to call please share!!
Matt
Unregistered guest
Posted on Friday, March 03, 2006 - 07:38 am:   

I get atleast 4 of these messages a day. It's really making me mad. I've called T-Mobile twice and have gotten disconnected both times. If anyone has figured out a way to block these numbers, please let us know.
kieran jones
New member
Username: Kieranizere

Post Number: 2
Registered: 03-2006
Posted on Saturday, March 04, 2006 - 10:53 pm:   

DONT REPLY TO THEM!!!
my mum used to get them and she sent reply saying something like stop as you would incase you are being charged and what it is T-MOBILE sent out some kind of reset code and it just messes up your phone and i think maybe your sim to so just delete them