SMTP server not listening to port 25

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Ron Hertsenberg
New member
Username: Matrixit

Post Number: 1
Registered: 05-2018
Posted on Thursday, May 17, 2018 - 11:23 am:   

Dear Support,

i'm trying to setup the email to sms function in NOW SMS Gateway.

but the server or service is not listening to port 25 this is also showing when i perform the following command netstat -a. this command shows all listening ports.

please asist.


with kind regards,
Ron Hertsenberg
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5918
Registered: 08-2008
Posted on Friday, May 18, 2018 - 07:50 am:   

Hi Ron,

Am I correct to interpret this as indicating that the web interface port for NowSMS is also not listening?

This is going to sound odd...but as this is a new install...do this...

Uninstall

Install again, but do not use the default installation directory. Instead, install into a short directory name such as c:\nowsms

OR BETTER YET....

Download this interim release which fixes a bug in thstaller:

https://www.nowsms.com/download/nowsms20180511.zip

Do not uninstall, just run this install to update
Ron Hertsenberg
New member
Username: Matrixit

Post Number: 2
Registered: 05-2018
Posted on Tuesday, May 22, 2018 - 11:58 am:   

Hi,

i tried the above.

this doesn't solve my problem.

i think the smtp mail server inside your software issn't working.

is it possible we could schedule an appointment with a technichian to inspect my configuration ?

with kind regards,
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5919
Registered: 08-2008
Posted on Tuesday, May 22, 2018 - 03:13 pm:   

Hi,

I asked if the web interface was also not responding. Is it?

I assume both services are shown as active on the service page of the NowSMS configuration program. Are there any errors shown there?

Look at services under Administrative Services in Windows...are the 2 NowSMS services both shown as running?

On the Serial # page, enable the debug logs. Restart services. Does MMSCDEBUG.LOG get created? If yes, what does it show? If no, then check running processes in Windows task manager...are both smsgws.exe and mmsc.exe active?
Ron Hertsenberg
New member
Username: Matrixit

Post Number: 3
Registered: 05-2018
Posted on Wednesday, May 23, 2018 - 05:50 am:   

Hi,

the webinterface is responding.

also both the services are runing.

this is the output of the debug log:

08:48:11:996 [0] CheckDatabaseIntegrity: C:\ProgramData\NowSMS\MMSCUsers.DB
08:48:14:007 [1] MoveMMSCUsersFiles: Thread started
08:48:14:008 [1] MoveMMSCUsersFiles: Thread ended
08:48:14:008 [1] MMSCMigrateUserDBThread: Thread started
08:48:14:009 [1] MMSCMigrateUserDBThread: Thread ended
08:48:14:009 [1] ThreadListenForConnections: Thread started
08:48:14:010 [1] ThreadListenForConnections: Now MMSC server started on port number 8080
08:48:14:010 [2] ThreadListenForSSLConnections: Thread started
08:48:16:007 [0] main: NowSMS MMSC v2018.05.11 service started. Using MMSC port 8080.
08:48:16:013 [0] InetServerConnect: Connected to mail.mailnet.nl (91.215.148.28:25)
08:48:16:168 [0] main: Modem Edition
08:48:16:169 [3] ThreadRouteSMTPOut: Thread started
08:48:16:169 [3] ThreadRouteSMTPOut: MMSCOUT
08:48:16:169 [4] ThreadRouteMMSCAck: Thread started
08:48:16:169 [5] ThreadRouteSMTPIn: Thread started
08:48:16:169 [6] ThreadStartVASPQ: Thread started
08:48:16:169 [7] ThreadProcessIPNotifyQ: Thread started
08:48:16:169 [8] ThreadRecombineSARMessages: Thread started
08:48:16:172 [9] ThreadSqlYield: Thread started
08:48:16:172 [10] ThreadProcessEMailDownload: Thread started
08:48:16:172 [11] ThreadProcessEMailDownload: Thread started

for your information mail.mailnet.nl is my relay for the alert messages.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5920
Registered: 08-2008
Posted on Wednesday, May 23, 2018 - 05:23 pm:   

Hi Ron,

OK.

This looks like the SMTP server its not enabled.

I think I understand where the confusion is.

There are 2 ways to configure the e-mail interface. The email quick start guide refers to them this way:

https://www.nowsms.com/email-to-sms-mms-gateway-with-nowsms

quote:

Shared Mailbox Configuration: E-mail users send to a special e-mail address, and specify the recipient phone number at the start of the subject line. (Note: Instead of a phone number, an address book name or distribution list name can be specified in the subject line, making it easier to send messages.)

The Shared Mailbox Configuration is the easiest to configure, as it only requires a normal POP3 or IMAP mailbox. From an internet e-mail architecture perspective, the NowSMS server functions as a POP3 or IMAP client.

SMS Domain Name Configuration: E-mail users specify the recipient phone number as part of the e-mail address (for example, 447777777777@sms.company.com).

The SMS Domain Name Configuration is more complex, because in this configuration, the NowSMS server functions as an SMTP mail server. From a novice perspective, this means that the NowSMS server must be able to accept SMTP connections from the open internet, and an MX record must be defined for the domain name part of the e-mail address (e.g. sms.company.com) that points to the internet address of the NowSMS server.




Basically, the top setting on the following screen:



"Function as SMTP mail server" must be checked to activate the SMTP listener.


I notice that the MMSC configuration also has a setting for the SMTP port number, but I can confirm that value is ignored if the above setting is not checked.

--
Des
NowSMS Support
Ron Hertsenberg
New member
Username: Matrixit

Post Number: 4
Registered: 05-2018
Posted on Wednesday, May 23, 2018 - 05:32 pm:   

Hey Des,

Thank you for getting back to me.

My configuration was setup exactly as your screenshot.

But still the SMTP isn’t functioning.

With kind regards,
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5921
Registered: 08-2008
Posted on Wednesday, May 23, 2018 - 05:57 pm:   

Hmm...I see it is not a trial, but has a license.

Is there any chance that you previously had NowSMS Lite installed, then installed the regular version over it?
Ron Hertsenberg
New member
Username: Matrixit

Post Number: 5
Registered: 05-2018
Posted on Wednesday, May 23, 2018 - 06:02 pm:   

Now sms lite is still on the system..
when i kill the services in Now sms lite.

The services in now sms gateway are also being stopped.

So i think Those are connected to each other.

Regards,
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5922
Registered: 08-2008
Posted on Wednesday, May 23, 2018 - 06:18 pm:   

That's the issue.

In NowSMS Gateway, on the service page, UNcheck "run as a service" for each of the services two remove the services. Then check "run as a service" to reinstall the services.

--
Des
NowSMS Support
Ron Hertsenberg
New member
Username: Matrixit

Post Number: 6
Registered: 05-2018
Posted on Thursday, May 24, 2018 - 10:43 am:   

Thank you very much this was indeed the solution.

regards,

Ron

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