Not Receiving SMS via SMPP

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through October 31, 2007 » Not Receiving SMS via SMPP « Previous || Next »
Author Message
Alexander Hanna
New member
Username: Alexanderhanna

Post Number: 2
Registered: 03-2006
Posted on Saturday, August 25, 2007 - 06:57 pm:   

Hi,
I am testing with a trial version.

I have setup my smpp connection and am able to send messages without a problem. However, when I try sending messages to my smpp, I do not receivie any messages. My SMS-IN folder remains empty and no logs take place. I am assuming that there is something wrong at my SMSC.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 7444
Registered: 10-2002
Posted on Monday, September 10, 2007 - 08:27 pm:   

Hi Alexander,

It's hard to say for certain ... but here are a few things to check ...

Make sure that "Receive SMS Messages" is checked under the properties for the SMPP connection in the SMSC setup of NowSMS.

When that setting is checked, by default it means that NowSMS will create 2 binds to the SMS provider ... one as a transmitter and one as a receiver.

Some SMS providers don't like this type of setup, and want you to create a single bind as both a sender and receiver (transceiver). This behaviour can be enabled via a checkbox under "Advanced Settings" for the SMPP connection.

So you may want to see if setting up as a transceiver makes a difference.

If you're still not receiving any messages, another issue is that some SMPP providers want you to specify an "Address Range" setting in order to receive any messages. Did they give you an "address_range" setting?

-bn

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