Send long sms without segmentation doesn't work

Send long sms without segmentation doesn't work SearchSearch
Author Message
Hany
New member
Username: Honeywell

Post Number: 1
Registered: 07-2009
Posted on Sunday, July 19, 2009 - 11:28 am:   

Hi All
this is top urgent issue
how can i send long sms without segmentation(customer receive long message in multi separated messages)
send long message without segmentation checkbox doesn't work.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 1055
Registered: 08-2008
Posted on Tuesday, July 21, 2009 - 06:28 pm:   

Hi,

I need more information about your configuration.

What type of SMSC connection are you using?

Are you using an HTTP SMSC connection? (I am guessing that you are because the configuration option that you reference is only in the HTTP SMSC configuration.) If so, who is the provider?

For other types of SMSC connections, there are troubleshooting steps that we can take. But HTTP SMSC interfaces are far more limited.

You should realise that long SMS messages must always be segmented when actually being sent over the air. What NowSMS does is insert the headers that allow the receiving device to reassemble the message so it appears as one long message. These headers are in the UDH (user data header), so if you are using an HTTP SMSC, your template needs to include an @@UDH@@ parameter. (Or, if you are using an HTTP SMSC interface with "Send long messages without segmentation" checked, then NowSMS sends the whole message to the SMSC in one submission, and the SMSC then has to segment the message and put in these headers in order to send it over the air.)

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Des
NowSMS Support
Hany
New member
Username: Honeywell

Post Number: 3
Registered: 07-2009
Posted on Tuesday, July 28, 2009 - 09:37 am:   

Hi Des
thanks for ur reply

i turned to smpp connection now the big problem i face is to send text message to a specific port number UDH like UDH=060504C3500000

in previous nowsms 2006 i receive strange characters eccode problem

in nowsms 2008 & 2009 i receive empty mesaage

thank you
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 1079
Registered: 08-2008
Posted on Tuesday, July 28, 2009 - 07:38 pm:   

Hi Hany,

For SMPP connections, there are different encodings expected by different providers ... because the SMPP standard is not specific enough.

What you need to do is try some different options under "Advanced Settings" for the SMPP connection in NowSMS, in order to determine which format works best with your provider.

Here are the different combinations that you should try:

1.) Use WDP Adaptation - NOT checked
Encode long text messages with 7-bit packing - checked
Use TLV parameters - NOT checked

2.) Use WDP Adaptation - NOT checked
Encode long text messages with 7-bit packing - NOT checked
Use TLV parameters - NOT checked

3.) Use WDP Adaptation - NOT checked
Encode long text messages with 7-bit packing - NOT checked
Use TLV parameters - checked

4.) Use WDP Adaptation - checked
Encode long text messages with 7-bit packing - NOT checked
Use TLV parameters - NOT checked

Unless your SMPP provider has problems handling messages that contain UDH, one of the above should work.

For testing each combination of settings, you must press Ok/Ok/Apply in order to save the setting in NowSMS. Then restart the service with the changed settings, and try another message.

I have listed the different combinations in the order of which is the most likely to work. (1 is most likely, 2 is next most likely, etc.)

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Des
NowSMS Support