Non tech mom needs help

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Jan Meng Peavy
New member
Username: Janislain

Post Number: 1
Registered: 05-2011
Posted on Wednesday, May 18, 2011 - 07:16 am:   

I have blocked data on my phone, though with the texting plan I am able to receive picture mail just as I would a normal text message. Recently though, numerous times a day my phone will just begin "connecting" for no reason. Stays stuck on that screen for a min or two..sometimes until I turn phone off. A mms has actually never been received.. most of the time it goes to delivery failed. The problem is that noone is trying to send me anything.. and occasionally it will attach whichever one of my kids im texting at the time as though they are sending me a mms... when we are actually just texting. When this happens, the delivery fails, but i can then look at inbox and text message is there. This is only happening when we are talking or texting between our 5 family lines.. never with anyone else. Does this mean anything to anybody? I really need to know , and.. its driving me crazy because of the number of times this "connecting" and delivery failed will result in the phone powering down. Please help!
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3183
Registered: 08-2008
Posted on Thursday, May 19, 2011 - 10:20 am:   

Hi,

I'm not sure there is any advice that I can give you. It sounds like maybe you are receiving an MMS message, but the connection is not being allowed. However, this would happen in the background on most phones.

Is one or more of the devices in your family an iPhone? There is a group messaging setting on the iPhone, where if this setting is enabled and you send a message to multiple recipients it is sent as an MMS instead of an SMS. Maybe someone in your family has that setting enabled in their iPhone? (Other devices might have a similar setting, I have only noticed it on the iPhone.)

--
Des
NowSMS Support